Frequently Asked Questions
What is The Original Knockout made of?
Flexible silicone and stainless steel. Learn about the materials.
Which pieces are included?
The Original has a mouthpiece, curved stainless-steel tube, straight stainless-steel tube, connector, and one-way valve. The bottle shown in photos and the 360 view is not included.
Which containers do they fit?
The Original Knockout fits all bottles. The Knockout XL fits all cans, Solo cups, and most glasses.
Do you offer free shipping?
Free shipping is offered on US orders. For delivery outside the US, contact us about availability and shipping costs before ordering.
When will my order ship?
We are updating our fulfillment arrangements. Please contact us for current dispatch information. For an existing order, include your order number so we can check its status.
Which payment methods can I use?
Online payments are currently unavailable while we update our payment processing. For help with an existing order, please contact our team.
How do I get replacement parts?
Contact us with the product and part you need so we can confirm availability.
What is the return policy?
Our current policy covers eligible unused items within 30 days of purchase. Please read the full return and refund policy and contact us before sending an item back.